1. Information We Collect

We collect information you provide directly to us, including when you request a demo, fill out a contact form, or communicate with us. This may include:

Personal identifiers: Name, email address, phone number, and job title.
Business information: Company name, industry, and size.
Usage data: Pages visited, features interacted with, time spent on the site, referral sources, and browser or device type.
Communications: Messages, inquiries, and support requests you send us.

We may also collect information automatically through cookies and similar tracking technologies when you browse our website. See the Cookies section for more detail.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and fulfill demo or trial requests.
To operate, improve, and personalize the SalesEngage AI platform and website.
To send transactional communications such as appointment confirmations and follow-ups.
To send marketing and promotional communications where you have given consent or where permitted by applicable law — you may opt out at any time.
To analyze usage trends and measure the effectiveness of our marketing campaigns.
To detect, prevent, and address technical issues, fraud, or violations of our terms.
To comply with legal obligations.

We will never sell your personal information to third parties for their own marketing purposes.

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only in the following circumstances:

Service providers: We use GoHighLevel (GHL) as our CRM and AI platform. Information you submit through our forms or chat widget is processed and stored within GHL in accordance with their data processing terms.
Analytics providers: We may share anonymized or aggregated usage data with analytics tools to understand how our website is used.
Legal compliance: We may disclose information where required by law, court order, or government authority, or to protect the rights, property, or safety of SalesEngage AI, our users, or the public.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and assist in our marketing efforts. Cookies are small data files stored on your device.

Essential cookies: Required for the website to function correctly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site). Data is aggregated and anonymized.
Marketing cookies: Used to track visitors across websites to display relevant advertising.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Our embedded forms and chat widget (powered by GoHighLevel) may also set their own cookies subject to GHL's privacy policy.

5. Security

We take the security of your information seriously. We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit using TLS/SSL.
Access controls limiting data access to authorized personnel only.
Regular security assessments of our systems and third-party integrations.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to prompt notification in the event of any breach affecting your data.

6. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: support@salesengage.ai
Location: Pembroke Pines, FL, United States

We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection laws. If you are located in a jurisdiction with specific privacy rights (such as the CCPA in California or GDPR in the European Economic Area), you may have additional rights, including the right to access, correct, or delete your personal data. Please contact us to exercise any such rights.